We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at bejuled3pgh@gmail.com. Once the return request is approved, returns must be sent to the address provided. 

If your return is accepted, you will receive instructions on how and where to send your package. Items returned to us must first be requested to be accepted. Return shipping is at the customer's expense. 

You can always contact us for any return questions at bejuled3pgh@gmail.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective or damaged or if you received the wrong item so we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on returns exceeding the 14-day limit, sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded using your original payment method within 10 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund, too.

 
If more than 15 business days have passed since we’ve approved your return, please contact us at bejuled3pgh@gmail.com.